Casino enthusiasts from Asia should have plenty of reasons to get acquainted with Pinnacle. With an excellent track record of serving customers since 1998, Pinnacle is one of the most trusted operators around. Their Asian site is custom-tailored to customers from across the region, including South Africa. Customers can make a casino deposit using South African baht and enjoy a series of promotions to enrich their game sessions. Our in-depth Pinnacle review has all info you need. Read on for the details.
The first thing players will be interested in are the bonuses for new customers. Pinnacle Casino tailors their bonuses to specific regions and they have a solid lineup of offers for South African players. Casino players can get a 38% first deposit match on either slots or live casino games.
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Bonus Type |
Amount |
Bonus Code |
|
1st Deposit Slots Bonus |
38% Match up to ฿3,999 |
sc3999 |
|
1st Deposit Live Casino Bonus |
38% Match up to ฿3,999 |
cp3999 |
|
18+, New Players only |
||
Keep in mind that you can only use one of these bonuses, but the choice is easy to make depending on which types of games you like.
To claim any of these promos, create an account and make sure to select the South African baht as a casino currency. Then, open the cashier and make sure to enter the corresponding bonus code in the promotion code field.
Though the 38% deposit match leaves room for improvement in comparison to competitors, this promo comes with fair wagering requirements.
Before claiming your welcome bonus, make sure to have a full read of the terms and conditions. Besides the wagering requirements, you’ll want to inform yourself on any additional restrictions or gameplay patterns that can be considered irregular. For instance, betting two outcomes at the same time will not be counted towards wagering i.e. both red and black on Roulette.
Nowadays, the welcome bonus is not enough, as more and more casinos have started to reward regulars with all sorts of promotions. We found this to be the case at Pinnacle as well. Beyond the welcome bonus, this casino treats regular players with a range of promotions such as slots bonuses and deposit match bonuses.
From time to time, the casino will send a bonus code to your phone via SMS, which can be instantly redeemed by making a deposit in the cashier. Once again, these promos can be for live casino or slots games. Pinnacle also likes to dish out daily bonus boosts that will match your deposit up to a certain percentage.
As these bonuses change on the regular and expire often, you should stay up to date with the casino’s website. You can also subscribe to their newsletter and receive new promos via SMS and email.
As one of the most famous gaming sites on the market, Pinnacle has a rarely matched reputation in the industry. They have dedicated their efforts to serve as many players as possible, including a strong focus on the Asian market as well.
The website is licensed and regulated by the government of Curacao, a reputable licensing body that regulates a number of successful online casinos. As such, players can rest assured that Pinnacle Casino is held under strict control when it comes to fair customer treatment in all aspects: payments, bets, bonuses, and so forth.
The site also keeps your personal data such as payment details and account information safe at all times through SSL encryption supplied by Cloudflare.
As an advocate for responsible gambling, Pinnacle lets players exert control over their gaming sessions. Customers can set betting limits on a weekly basis to control their budget. The site also has links to the National Responsible Gambling Programme and a number of other gambling control tools and websites.
Though, we could not find any payout certificates regarding their casino games’ RNG.
South African players at Pinnacle Casino will have some familiar payment methods at their disposal. Though, the overall variety is a bit lacking. Customers can make instant deposits using card QR code scan, direct bank transfer or use online banking.
For making bank transfers to Pinnacle, supported banks are Bank of Ayudha, Government Savings Bank, Kasikom, Kiatnakin, Krung South African Bank, TMB, CIMB, Bangkok, Krungsri, Siam Commercial and UOB Banks.
Players can also use cryptocurrency through Bitcoin, Ethereum, Ripple and Litecoin. To the best of our knowledge, the casino will not charge you any fees for deposits and withdrawals.
Out of all payment options, online banking and Bitcoin are the only ones available for withdrawals.
As far as transaction times go, most deposits are instant, whereas withdrawals will depend on your payment method. Cryptocurrency payouts shouldn’t take longer than a few hours, whereas bank transfers can take up to a full working week.
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Withdrawal Method |
Withdrawal Timeframe |
|
Online Banking |
3 to 5 Business Days |
|
Bitcoin |
Instant – 24 Hours |
|
Ethereum |
Instant – 24 Hours |
|
Litecoin |
Instant – 24 Hours |
|
Ripple |
Instant – 24 Hours |
Overall though, we would have appreciated higher variety in payment methods for South African customers. For instance, competitors such as Dafabet Asia offer additional flexibility through EzPay, RobboPay, eCashAsia and similar payment methods.
The good news is, Pinnacle doesn’t charge customers with any deposit or withdrawal fees. Your payment processor may charge you a small transaction fee, especially if you are using cryptocurrency because of the conversions involved. Still, these fees should be minor at worst.
Bank Transfer
Bitcoin
Ethereum
Bank Transfer
Bitcoin
Ethereum Pinnacle Casino presents players with a varied gaming selection powered by Playson, Booongo, AG and Multislot. On the whole, we found over a hundred games on offer, ranging in different categories.
As usual, slots dominate the gaming selection by far. We recommend browsing through Playson’s selection for some of their most popular hits such as Viking Gods, Clover Riches and Book of Gold variants. These games have top-notch graphical qualities, but more importantly excellent payout potential with medium to high variance gameplay.
Although Playtech isn’t featured at Pinnacle, which we hope changes in the future, players can still find some Asian specific slots. By filtering the gaming selection by “Booongo”, you’ll find a number of games such as Zodiac, Goddess of the Moon and 88 Wild Dragon.
Though it’s best you do the research yourself and you may find something better suited to your taste. Overall, the slot variety is decent but we can't help wishing that this was a Playtech online casino. This would add in a wider array of Asian specific slot games. We like the fact games can be filtered by provider, but you can also use the search function to find exactly what you like. Pinnacle online casino also lets you select favourite games for easy access later on.
There is a decent number of table games on offer as well, but serious table game enthusiasts may be a bit disappointed in the overall variety. This is well-compensated in the live casino, but we’ll get to that a bit later in our review.
In terms of regular table games, Blackjack and Roulette are available in several variants. There are low and high limit tables, which is always a plus. Players can also bet on Craps and Baccarat, as very popular selections for Asian customers.
To top it off, the site features a few video pokers such as Deuces Wild, Double Joker Poker, Jacks or Better and Bonus Deuces Wild. Pai Gow Poker by Multislot is also on offer.
In terms of mobile support, Pinnacle Casino delivered no less than we expect. The casino site is perfectly optimized to work across a wide range of devices on Android and iOS.
Smartphone players can access the casino using their web browser. The site itself is well-optimized, with smooth menu navigation and clear organization of everything players need: games, payments and customer support.
We didn’t run into any issues with performance during gameplay as well. What’s more, Android users can download the PinLite app for easy access on the go. Unfortunately, we did not an iOS variant of the casino’s native app for the time being.
Table game players will have plenty to look forward to, as Pinnacle’s live casino is one of their most impressive aspects. The site is powered by Asia Gaming, a popular live dealer supplier for Asian markets, but also Evolution Gaming. The latter is the undisputed leader in this field, delivering unmatched quality and variety of all kinds of live tables.
Out of AG’s portfolio, players can enter the Diamond, Sapphire, Emerald, Ruby and Jade rooms.
Though, Evolution Gaming’s lineup is definitely the highlight. Out of traditional table games, players can browse through lobbies of Blackjack, Roulette and Baccarat. The tables have varying bet sizes to satisfy a wide range of players.
The main highlights are Asian-favorites such as Dragon Tiger, and Super Sic Bo.
Poker is available in multiple variants such as Extreme Texas Hold’em, Texas Hold’em Bonus Poker, Three Card Poker, Casino Hold’em and Triple Card Poker.
We can also recommend Evolution mega-hits such as Monopoly Live, Deal or No Deal, Side Bet City and Lightning Dice. All tables are hosted by engaging and friendly presenters who will make sure you have a good time playing through constant communication.
We did mention that regulars are treated well at this casino, but unfortunately this does not extend to commodities like a VIP club for the most loyal members. The casino also does not have a loyalty scheme, where usually players would accumulate points in exchange for rewards.
Still, we consider Pinnacle a solid long-term casino because of the regular promotions they offer. The site treats South African customers with frequent deposit bonuses for live casinos and slots. They also run an SMS promotions program which is another constant stream of deposit boosts.
All in all, the casino may add a VIP club in the future, which could add extra incentives to players, but for the time being we don’t find this a major flaw with Pinnacle.
As customer support is essential to a smooth-running online casino, Pinnacle has made to accommodate customers via live chat. At the time of writing, live chat working hours are 09:00 AM to 3:00 PM in Indochina Time (GMT+7).
Pinnacle Casino live chat is accessible through the handy blue chat button on the bottom right of your screen. Response times are usually 2 to 3 minutes. Customers can request to talk to a South African-speaking agent, or converse in English. In our experience, the support agents were patient even when proposed with a lot of questions, all-the-while being friendly and cooperative. As such, we’re sure you’ll have no issues with chat support regardless of your query
When live chat is unavailable, players can resort to sending an e-mail through the site’s contact form. You can select your type of query and the message will be sent to the appropriate team. Response times via email may vary, and they will depend on the time of day. Sending a mail at night time will naturally receive a response early morning.
There is also a very detailed FAQ section which can be accessed via the Contact Us menu. It is also searchable, and it contains a large number of answers to common casino queries.
Telephone support is unavailable for the time being. Overall, we are satisfied with Pinnacle’s customer support service, especially with the attention given to South African players.
As Pinnacle Sports’ Asia focused casino site, they cater to Indonesia, Vietnam, Japan, Korea and of course: South Africa. This is evident by the fact the site is available in South African language, among several other languages such as Chinese, Indonesian, Khmer, Vietnamese, and so forth.
The important thing is that players from South Africa can find South African-specific welcome bonuses. What’s more, they can use their local currency to deposit, withdraw and play games. Most importantly, customer support is available in South African and English.
To top it off, we have the fact Bitcoin is available as a deposit and withdrawal option. That’s in addition to other cryptocurrencies such as Ethereum, Litecoin and Ripple. This presents extra convenience for Asian players and typical benefits such as fast transactions and anonymity.
In the future, we predict that Pinnacle will expand to cover an even wider range of Asian market such as South Africa, but for the time being, we’re very satisfied with their South African offering. If they can maintain their quality of service, more market coverage is always welcome.
Pinnacle made its name as a sportsbook, but they’ve been doing quite well since they’ve dipped into casino gaming as well. Their focus on multiple countries has certainly not lessened the quality of their work. In our Pinnacle Casino review, we went through every nook and cranny this site can offer. At some places, there could be room for improvement. Overall, however, we can safely say that Pinnacle can become a long-term online casino for any prospective South African players.
| Pinnacle Casino Review Overview | ||
|---|---|---|
| Pinnacle Casino | AVG | |
| Rating: | 4.0 | 3.9 |
| Number of Bonuses: | 2 | 1.2 |
| Number of Withdrawal Options: | 4 | 7.7 |
| Number of Deposit Options: | 6 | 13.8 |
| Number of Currencies: | 8 | 6.0 |
| Number of Languages: | 8 | 4.8 |
| Number of Casino Games: | 12 | 11.1 |
| Mobile: | Yes | |
| Live Casino: | Yes | |
| Number of Excluded Countries: | 236 | 99.6 |
| Licence Score: | 1 | 3.2 |
| Number of Software Providers: | 5 | 10.3 |
| Popular Slots Covered: | 1.3 % | 34.1 % |